Elevated checkout latency
INC-2841 · opened 09:04 · payments team
- Detected
- 09:04
- Acknowledged
- 09:06
- Mitigated
- 09:38
- Duration
- 37m
Updates
Priya PatelMonitoring09:41
Connection pool raised to 240 and the failing region drained. Error rate is back under 0.2% and holding. Watching for one more cycle before we call it.
Theo ParkIdentified09:18
The charge worker exhausted its database pool after a migration left an index rebuild running against the orders table.
On-call rotationInvestigating09:04
Automated alert fired on p99 checkout latency crossing 8s. Paging the payments team.
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