Calls · last 28 days

79,090

Min 72,477Max 82,193

Busiest agents

Call volume · 16,311 total

  • 1
    Docs supporthelp.center
    6,424
  • 2
    Website conciergewww
    3,942
  • 3
    Billing triagebilling
    1,820
  • 4
    Onboarding guideapp.setup
    1,194
  • 5
    Store assistantshop
    1,094
  • 6
    Returns deskshop.returns
    812
  • 7
    Outage responderstatus
    604
  • 8
    Renewal outreachcrm
    421

Integrations

3 of 5 connected

  • Transcript store

    Response traces and grading

    Connected

  • Escalation channel

    Handoff alerts to on-call

    Connected

  • Voice gateway

    SIP routing and failover

    Connected

  • Workflow runner

    Post-call actions and tickets

  • Knowledge index

    Retrieval corpus sync